In using this website you are deemed to have read and agreed to the following terms and conditions:

1. General

1.1 The following terminology applies to  these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

“contract” means the contract between you and us for the sale and purchase of the goods ordered by you using our website;

“client”, “you” and “your” refers to you, the person accessing this website and accepting the Company’s terms and conditions;

“goods” means those items you have ordered on our website;

“order” means a request by you to make a Purchase by submitting the order via the Website;

“the company”, “ourselves”, “we” and “ss”, refers to Amber Lucky Ltd (Company Number 9401497);

“party”, “parties”, or “us”, refers to both the client and ourselves, or either the client or ourselves;

“website” means the websites located at or any subsequent URL which may replace them.

1.2 Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

1.3 Access to the services we provide will require user registration. Subsequent access to the services will be subject to verification of user registration details and password relevant to the service being accessed. The information that you provide must be accurate and complete. All Password Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable. You are responsible for maintaining the confidentiality of your Password Details to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or using your Password Details. You should take all necessary steps to ensure that your Password Details are kept confidential and secure and you should inform us immediately if you have any reason to believe that your Password Details have become known to anyone else, or is being, or is likely to be, used in an unauthorized manner.

1.4 You must be at least 18 years of age and have legal capacity to buy any goods from us.

1.5 By using the services you are indicating your acceptance to be bound by these Terms and Conditions. They form a legal agreement between you and us and can only be amended with our consent. Any purchases you make are subject to these Terms and Conditions.

1.6 We reserve the right to change these Terms and Conditions from time to time without prior notice, provided that any such change will not affect any purchases you have made before the change is implemented. Your continued use of the Services shall signify your acceptance to be bound by the latest Terms and Conditions.

2. Orders

2.1 Whichever item you choose for your order, you will have an opportunity to check through and correct any input errors in your order up until the point at which you submit your order.

2.2 All orders placed by you are subject to acceptance by us and, once accepted, our duty is to supply the goods in conformance with the order. We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances. We may also close your account for any reason and we will not be liable to you or to anyone else in those circumstances.

2.3 If your order includes products which are not available from stock, we will contact you to ask how you wish to proceed. Where our Waitlist service is available you may have the option to wait until the products are available from stock, or alternatively you may cancel your order. For details on our Waitlist service, please refer to section 3 below.

2.4 Acceptance of your order and the formation of a contract between us will take place when we despatch the products ordered to you, unless we have notified you that we do not accept your order or you have cancelled it in accordance with section 10 below.

3. Waitlist

3.1 Some products that are currently out of sto ck are available to order using our Waitlist service. We will advise you if this option is available when you place your order.

3.2 Waitlist means you can order a product immediately and we will despatch it to you if it comes back in to ck in the next 90 days. Your credit/debit card will not be charged until the product has been despatched. If stock does not arrive within the next 90 days the order will be auto matically cancelled.

3.3 Waitlist orders are fulfilled in the order that they are received. When new stock arrives, the customers who ordered first will receive their products first. If your credit/debit card expires or is no longer valid or if payment is not authorised we reserve the right to cancel your order and notify you by email. If your address changes and you do not notify us we reserve the right to cancel your order.

4. Price

4.1 All prices are in pounds (£) sterling, inclusive of UK VAT (where applicable), but exclude delivery charges.

4.2 Standard UK mainland delivery charges, where applicable, are clearly displayed when you view the products you have selected within your basket your order is placed. Delivery charges will be added to the to tal amount due once you have selected a delivery service, upon which they are auto matically calculated and added to your order.

4.3 Subject to sections 4.4 and 4.5, the price you pay is the price displayed on the relevant Service at the time we receive your order.

4.4 In the unlikely event that the price of a product has been incorrectly advertised, we will contact you to ask whether you wish to proceed with the order at the correct price. If you are not happy to proceed, or we are unable to obtain your instructions, we will cancel the order. We will not be obliged to supply products at the incorrect price. Further information on pricing is available at

4.5 For products which are ordered for delivery outside of mainland UK the VAT rate and delivery charges may vary to the price displayed on the relevant Service at the time we receive your order.

4.6 Unless we otherwise agree in writing, all prices for goods shown on the website are for delivery of the goods to you at your address stated in your order. If we are to deliver the goods to you elsewhere, in addition to the price, you must pay our delivery charges as set out in delivery charges. Unless we otherwise specify, the price includes packing them in accordance with our standard practice.

5. Payment

5.1 Payment can be made by most major credit or debit cards.

5.2 We cannot accept your order until you have paid it in full.

5.3 Credit card transactions are subject to routine searches from time to time. We undertake these searches in association with licensed credit agencies to detect and prevent flaud.

5.4 You undertake that all details that you provide to us are correct, that the credit or debit card used belongs to the person submitting the order and that there are sufficient funds or credit facilities to cover the sums payable. We reserve the right to obtain validaation of any credit or debit card details before accepting any order.

5.5 You will become the owner of any goods you order when they are delivered to you. However, if you cancel the Contract in accordance with paragraph 8 of these Terms and Conditions, ownership of the goods will revert to us on the date of cancellation.

5.6 If you fail to provide us with a correct delivery address or do not accept delivery of the goods or we are unable to deliver them when we try to do so then, unless that is due to our defalut, we will without affecting our other rights arrange for sto rage of the goods until you arrange for them to be re-delivered to you. If the goods are not collected or delivered with 7 calendar days of the date of the firs delivery attempt, we may terminate the contract by notice to you and refund the price of the goods paid by you, less the delivery charges, as soon as posible but in any event within 30 days.

6. Claims

6.1 If the goods we deliver are damaged or defective or are not what you ordered or if you do not receive the goods you have ordered or the quantity delivered is incorrect you must notify us of your claim by email within 5 working days of the delivery date, as the case may be, the date of delivery we notified to you at the time you placed the order (or such later date if the date of delivery was subsequently amended by us). If you fail to do so, we will have no liability to you in respect of the goods or their non-delivery.

6.2 If you notify us of a claim in accordance with the paragraph above, our obligation will be, at your option:

  • to replace or repair any goods that are damaged or defective; or
  • to make good any shortage in delivery or non-delivery of any goods;
  • to refund to you the amount you have paid for the goods in question in whatever way we choose

6.3 We will not be oblidged to comply with paragraph 8.2 in respect of any goods that are damaged at any time after they have been delivered. All damaged or defective goods must be returned to us either when you make your claim or within 5 working days of the date on which you make your claim in the state and condition in which they were when delivered to you.

7. Your Right of Cancellation

7.1 You have a statuto ry right to cancel your purchase within 14 days of receiving the products (subject to the exceptions stated below). You can cancel via email at You should keep evidence of having given notice of cancellation.

7.2 You must return the products to us (at your own risk and cost) within 14 days of notifying us of your cancellation in accordance with the return instructions and invoice enclosed with your order. The products must be returned unused with the original packaging.

7.3 If the products are unsuitable for return by post, you will be responsible for the cost of couriering them to us. We will ordinarily refund the full purchase price to gether with the standard delivery charge paid within 14 days of receiving the returned products or proof of postage.

7.4 If you chose to pay for express delivery, we will only refund the cost of standard delivery. You must, however, take care of the products before you return them.

7.5 We may reduce the amount we refund to you if you use them, damage them or otherwise do something beyond what is reasonably necessary to examine them that reduces their resale value.

7.6 You do not have the legal right to cancel the following items: products made to your own specification; sealed goods which are not suitable for return due to health protection or hygiene reasons that you have removed from the sealed packaging.

8. Cancellation by Us

8.1 Notwithstanding the paragraph above we reserve the right to cancel the Contract between us if:

  • We have insufficient stock to meet your order
  • One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in pricing information received by us from our suppliers.
  • If we do cancel your contract we will notify by e-mail and re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 calendar days of your order. We will not be obliged to offer any additional compensation.

9. Product information

9.1 We have taken reasonable steps to display as accuratly as possible the colours and other detailing of our products. However, the actual colours and detailing you see onscreen will depend on the equipment you use to vew the products. We cannot guarantee that your mobile device or computer monito r display of any colour or other detailing will exactly reflect the colour or detailing of the product upon delivery.

9.2 Any information regarding sizing of products is included as a guide only. If you are in any doubt as to the size of any product you require, we recommend that you contact us at prior to placing an order.

10. Availability

10.1 Unless otherwise stated, the items on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom.

10.2 All advertising is intended solely for the United Kingdom market.

10.3 You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site.

10.4 Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company.

10.5 The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability.

10.6 By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

11. Exclusions and Limitations

11.1 The information on this web site is provided on an “as is” basis. to the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature.
  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or prof its (whether or not the loss of such prof its was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

11.2 This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

12. Links to this website

12.1 You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

13. Links from this website

13.1 We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material.

13.2 Please be aware that we are not responsible for the privacy practices, or content, of these sites.

13.3 We encourage our users to be aware when they leave our site & to read the privacy statements of these sites.

13.4 You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them.

13.5 This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

14. Copyright Notice

14.1 Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

14.2 This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured on this web site are trade marked.

15. How to contact us

15.1 By e-mail at

15.2 By letter, write to us at:


16. Force Majeure

16.1 Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into , nor which could have been reasonably foreseen.

16.2 Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

17. Miscellaneous

17.1 Amber Lucky Ltd is a company registered in England and Wales. Our company Number is 9401497 and our registered office address is Unit 22, Bellview Court, Hanworth Road, Hounslow, TW3 3TQ, United Kingdom.

17.2 The laws of England and Wales govern these terms and conditions.

17.3 By accessing this website and buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access.

17.4 If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.

17.5 You may not transfer or otherwise deal with all or any of its rights or obligations in relation to the contract without our prior written consent. We will be free to transfer all of our rights and/or obligations in relation to the contract provided that does not adversely affect you.

17.6 If you or we do not strictly enforce our respective rights, that will not in any way affect any of your or, as the case may be, our right in respect of the contract.

17.7 Anyone who is not a party to the contract has no right to enforce any provision of the contract under the Contracts Act 1999.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of  the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

© Amber Lucky Ltd 2016 All Rights Reserved

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