Amber Lucky Ltd does not sell or exchange customer information with anyone else. We share relevant information only with those parties entrusted with the processing of your account and the fulfilment of your order and to parties entrusted.
1.2 For the purposes of the Data Protection Act 1998 Amber Lucky Ltd (“we” or “us”) is the “data controller” (i.e. The company who is responsible for and controls the processing of your personal data.)
1.3 Parliament has created specific offences for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
1.4 We may change this policy from time to time. Changes to our policy will be updated on our website only. You should check our policy from time to time to ensure that you are happy with any modifications.
1.5 If you have any queries about the policy, please get in touch with us at email@example.com and we will do our best to answer your questions.
2. What Information We Collect
2.1 We may collect the following information:
2.1.1 name, gender, date of birth
2.1.2 e-mail address, postal address, telephone number
2.1.3 the nature of your query
2.1.4 the source from which you obtain information about us
2.1.5 other information relevant to customer surveys and/or offers.
3. Log Files
3.1 We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.
3.2 IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
4.2 A cookie is a tiny data file that resides on your computer, mobile phone, or other device, and allows us to recognize you as a user when you return to our website using the same computer and web browser.
4.3 You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use our website.
4.4 In the course of serving advertisements or optimizing the services to our users, we may allow authorized third parties to place or recognize a unique cookie on your browser.
4.5 Any information provided to third parties through cookies will not be personally identifiable but may provide general segment information (e.g., your industry or geography or information about your professional or educational background) for the enhancement of your user experience by providing relevant advertising.
4.6 Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate a cookie is being sent.
5. Rights to Access, Correct and Eliminate Information About You
5.1 You have a right to access, modify, correct and eliminate the data you supplied to us. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy.
5.2 You may request deletion of your information at any time by contacting firstname.lastname@example.org. We will respond to you within 30 days. Please note, however that information you have shared with others, or that other users have copied, may also remain visible even if you request its deletion.
6. Data Retention
6.1 Amber Lucky will retain your information for so long as your account is active or as needed to provide you services.
6.2 We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce this agreement.
7. What We Do With The Information We Gather
7.3 We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
7.3.1 administration of your accounts with us;
7.3.2 process orders or applications submitted by you;
7.3.3 send you information about our products and services;
7.3.4 carry out marketing analysis and made general improvements to our site;
7.3.5 to obtain your views or comments on the services we provide.
7.4 We will not disclose any of your personal information without permission unless we are required by law to do so.
8.1 We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we safeguard and secure the information we collect online via electronic and managerial procedures.
8.2 Authorized employees within the company on a need to know basis only use any information collected from you.
8.3 We constantly review our systems and data to ensure the best possible service to our customers.
8.4 To protect any data you store on our services, Amber Lucky also regularly audits its system for possible vulnerabilities and attacks. However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disposed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
9.1 We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than our manufacturer/supplier(s) and if legally required to do so to the appropriate authorities.
9.2 Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. A small fee will be payable. If you would like a copy of the information held on you please write to email@example.com.
9.3 Clients are requested to retain copies of any literature issued in relation to the provision of our services.
9.4 Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
9.5 We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent to this Company will only be in connection with the provision of agreed services and products.
10. Your Obligations
10.1 As a user, you have certain obligations to other users. Some of these obligations are imposed by applicable law and regulations, and others have become commonplace in user-friendly.
10.1.2 You must not download or otherwise disseminate any information that may be deemed to be injurious, violent, offensive, racist or xenophobic, or which may otherwise violate the purpose and spirit of Amber Lucky and its community of users.
10.1.3 You must not provide to Amber Lucky and/or other users information that you believe might be injurious or detrimental to your person or to your professional or social status.
10.1.4 You must keep your password confidential and not share it with others.
10.1.5 Any violation of these guidelines may lead to the restriction, suspension or termination of your account at the sole discretion of Amber Lucky.
11.1 To support the services we provide at no cost to our users, as well as provide a more relevant and useful experience for our users, we target and serve our own and third-party ads.
11.2 We target ads to users based on general profile information or non-personally identifiable information inferred from a user’s profile (e.g., industry, school, gender, age, nationality, or other relevant information).
11.3 Amber Lucky does not provide personally identifiable information to any third party ad network.
12. Contact Us
12.1 If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at firstname.lastname@example.org or write to us at:
AMBER LUCKY LTD
P.O. BOX 65447
LONDON N14 9EF